Royal Mail (our shipping partner) now requires all deliveries to the USA to be sent Delivery Duty Paid (DDP). This means we must cover the import tariffs (around 10%) upfront, in addition to the regular shipping cost.
Because this fee isn’t calculated at checkout, we’ll email you once your order has been processed with a separate invoice for the additional amount. We’ll need to receive this payment before your order can be dispatched.
If payment isn’t received within 2 weeks, or if we’re unable to reach you due to missing contact details, your order will unfortunately need to be cancelled.
We appreciate your understanding and cooperation as we adapt to these new shipping requirements.